Support

A question, a bug, an idea? Write to us. A real person reads every message.

Questions

Which languages?

English, Spanish, French, Japanese, German, Korean, Italian, Chinese (Mandarin), Portuguese and Hindi. If the content exists on YouTube or in podcasts, it works.

Do I need an account to try?

No. You start right away, and save your progress at the end of the first session.

What if I'm a total beginner?

You start with kids' shows, songs and first words, then move to your own content after about 30 minutes.

Can I cancel?

Anytime, in your iPhone settings. Cancel during the free week and you pay nothing.

How to cancel your subscription

Subscriptions are managed by Apple, so you cancel on your iPhone:

  1. Open Settings.
  2. Tap your name, then Subscriptions.
  3. Tap Capiche, then Cancel Subscription.

Cancel during the 7-day free trial and you pay nothing. Otherwise you keep access until the end of the period you paid for. For a refund, ask Apple at reportaproblem.apple.com.

How to delete your data

In the app, open Progress → Settings → Delete my data. Everything saved on our servers is deleted right away. More in our privacy policy.